FAQs

What products do I need to purchase to be eligible for the promotion?

Purchase a participating Breville espresso machine from a participating retail store within the Promotional Period between 1 November 2020 and 31 December 2020.

These Participating Products are the following Breville models:

  • the Barista Pro - BES878BSS - Brushed Stainless Steel
  • the Barista Pro - BES878BTR - Black Truffle
  • the Barista Pro - BES878SST - Sea Salt
  • the Barista Pro - BES878SHY - Smoked Hickory

How long is the Offer Period?

You must purchase your Breville product between 1 November 2020 and 31 December 2020. All claims must be fully completed and submitted online by 17 January 2021. No claims will be processed after this date.

How do I enter this promotion?

Complete the online claim form here

How do I contact you about this promotion?

You can phone the Breville Promotions Team on: 1300 781 267 between 9.00am and 5.00pm Monday to Friday. You may also email us at: breville@campaign.net.au

What are the terms and conditions of this promotion?

You can access the full terms and conditions here.

I don't have internet or email, is there another way for me to enter in this promotion?

Unfortunately not. You will need to find a family member or friend who has internet access who can help you complete an online claim.

Why don't I get an email back straight away after registering?

Sometimes there are short delays in email transmission. If you have not received a confirmation email within an hour, you may have entered an incorrect email address. It is also possible that your email service provider is blocking this mail as Spam or Junk mail. Please check your Spam and Junk Mail folders. If you still have not received a confirmation email you can contact us via email at: breville@campaign.net.au for assistance.

What is the gift with purchase?

Each claimant whose claim is validated will receive a unique code to receive a supply of St. Ali Wide Awake Coffee Beans valued at $76. The gift will be delivered directly to claimants by St Ali in one (1) delivery of four (4) 250g bags of Wide Awake coffee beans, and is subject to and delivery or processing delays.

When will I receive my gift?

We will endeavor to arrange the first delivery within 28 business days of your claim being validated, and each subsequent delivery within 28 business days of the previous delivery.

Q. What if I'm not home to accept delivery?

Per your instruction, the parcel will be delivered "authority to leave" or sent to the post office to be collected at your convenience.

Q. What if I change my address?

To change/update your delivery address of your coffee beans, please contact St Ali at: support@stali.com.au or 03 9132 8966

Q. How do I redeem my St. ALi bonus code?

Your claim validation email will include a unique code and a link to the St. ALi website to redeem this code.

Q. What if my gift is damaged or broken?

Please contact Breville at breville@campaign.net.au

How many times can I claim a Gift with Purchase?

One (1) claim per household permitted in accordance with the Terms and Conditions.