FAQs

What products do I need to purchase to be eligible for the promotion?

Spend over $250 on participating Breville products from a participating Harvey Norman, Joyce Mayne or Domayne store within the Promotional Period between 1 April 2020 and 17 May 2020.

These Participating Products are the following Breville models:

  • BKE735 the Soft Top® Luxe - BSS/BTR/SHY/SST/DBL/RGP/GSP/PTS/OYS
  • BKE845 the Smart Kettle™ Luxe - BSS
  • BTA735 the Toast Select Luxe® - BSS/BTR/SHY/SST/DBL/RGP/GSP/PTS/OYS
  • BJE530 the Juice Fountain® Cold Plus - BSS/DBL
  • BJE830 the Juice Fountain® Cold XL - BSS/SIL/BTR
  • BBL620 the Fresh and Furious® - SIL
  • BBL820 the Q™ - SHY
  • BOV860 the Smart Oven™ Air Fryer - BSS/BTR

How long is the Offer Period?

You must purchase your Breville products between 1 April 2020 and 17 May 2020. All claims must be fully completed and submitted online by 13 June 2020. No claims will be processed after this date.

How do I enter this promotion?

Complete the online claim form here

How do I contact you about this promotion?

You can phone the Breville Promotions Team on: 1300 781 267 between 9.00am and 5.00pm Monday to Friday. You may also email us at: breville@campaign.net.au

What are the terms and conditions of this promotion?

You can access the full terms and conditions here.

I don't have internet or email, is there another way for me to enter in this promotion?

Unfortunately not. You will need to find a family member or friend who has internet access who can help you complete an online claim.

Why don't I get an email back straight away after registering?

Sometimes there are short delays in email transmission. If you have not received a confirmation email within an hour, you may have entered an incorrect email address. It is also possible that your email service provider is blocking this mail as Spam or Junk mail. Please check your Spam and Junk Mail folders. If you still have not received a confirmation email you can contact us via email at: breville@campaign.net.au for assistance.

What is the gift with purchase?

Each claimant whose claim is validated will receive a $50 EFTPOS Gift Card.

When will I receive my gift?

We will endeavor to arrange the first delivery within 28 business days of your claim being validated, and each subsequent delivery within 28 business days of the previous delivery.

Q. What if I'm not home to accept delivery?

Per your instruction, the parcel will be delivered "authority to leave" or sent to the post office to be collected at your convenience.

What if I change my address?

Change of delivery address requires 30 calendar days' notice. Please contact Breville Promotions Team on: 1300 781 267 between 9.00am and 5.00pm Monday to Friday. You may also email us at: breville@campaign.net.au

What if my gift is damaged or broken?

Please contact Breville Promotions Team on: 1300 781 267 between 9.00am and 5.00pm Monday to Friday. You may also email us at: breville@campaign.net.au

How many times can I claim a Gift with Purchase?

One (1) claim per qualifying transaction are permitted in accordance with the Terms and Conditions.

How can I check the balance on my gift cards?

You can check the balance on your gift card by visiting theperfectgiftcard.com.au or calling 1300 809 791.

Bonus Gift - COVID-19 Impact

Due to the current situation with COVID-19 we are experiencing delivery delays for your bonus gift.
We're working hard to send our gifts to you and your understanding during these times is greatly appreciated.