How to Claim
Bonus Gift - COVID-19 Impact
Due to the current situation with COVID-19 we are experiencing delivery delays for your bonus gift.
We're working hard to send our gifts to you and your understanding during these times is greatly appreciated.
Scan or photograph your purchase receipt.
Complete the official online claim form here no later than Tuesday 30th June 2020, providing your details and purchase information.
Upload your scanned or photographed purchase receipt, and click "submit". You will then receive email confirmation of your claim and claim ID number.
Claims will be verified and you will receive email confirmation of your claim validation, or a request for additional information. For any customer queries during this period, please contact us via:
Phone: 1300 781 267
Once your claim has been validated, please allow approximately 28 business days to receive your gift.