FAQs

What products do I need to purchase to be eligible for the promotion?

Purchase a participating Breville espresso machine from a participating retail store within the Promotional Period between 1 November 2019 and 31st December 2019.

These Participating Products are the following Breville models:

  • BES990BSS the Oracle® Touch Stainless Steel
  • BES990BTR the Oracle® Touch Black Truffle
  • BES980BSS the Oracle® Stainless Steel
  • BES980BKS the Oracle® Black Sesame
  • BEP920BSS the Dynamic Duo™ Stainless Steel
  • BEP920BKS the Dynamic Duo™ Black Sesame
  • BES880BSS the Barista Touch™ Stainless Steel
  • BES880BTR the Barista Touch™ Black Truffle
  • BES878BSS the Barista Pro™ Stainless Steel
  • BES878BTR the Barista Pro™ Black Truffle

How long is the Offer Period?

You must purchase your Breville product between 1 November 2019 and 31 December 2019. All claims must be fully completed and submitted online by 31 January 2020. No claims will be processed after this date.

How do I enter this promotion?

Complete the online claim form here

How do I contact you about this promotion?

You can phone the Breville Promotions Team on: 1300 781 267 between 9.00am and 5.00pm Monday to Friday. You may also email us at: breville@campaign.net.au

What are the terms and conditions of this promotion?

You can access the full terms and conditions here.

I don't have internet or email, is there another way for me to enter in this promotion?

Unfortunately not. You will need to find a family member or friend who has internet access who can help you complete an online claim.

Why don't I get an email back straight away after registering?

Sometimes there are short delays in email transmission. If you have not received a confirmation email within an hour, you may have entered an incorrect email address. It is also possible that your email service provider is blocking this mail as Spam or Junk mail.

Please check your Spam and Junk Mail folders. If you still have not received a confirmation email you can contact us via email at: breville@campaign.net.au for assistance.

What is the gift with purchase?

Each claimant whose claim is validated will receive one of the following Gift Packs, depending on the Product Purchased.

Purchases of the Oracle® Touch in Stainless Steel or Black Truffle (BES990) or the Oracle® in Stainless Steel or Black Sesame (BES980) will receive the Barista Collection Gift Pack valued at $200 including:

  • 1 x Breville the Bean Keeper Coffee Bean Canister
  • 480ml Milk Jug
  • Breville Steam Wand Cleaner
  • 2x Bodum Dual Wall Cappuccino Glasses
  • 2x Bodum Dual Wall Espresso Glasses
  • Breville Coffee Residue Cleaner (40 pack)
  • P&R Single Origin Coffee Beans (1x 250g)
  • 2 x Microfibre Cleaning Cloths

Purchases of the Dynamic Duo in Stainless Steel or Black Sesame (BEP920) or the Barista Touch® in Stainless Steel or Black Truffle (BES880) or the Barista Pro in Stainless Steel or Black Truffle (BES878) will receive the Barista Kit Gift Pack valued at $150 including:

  • Breville Mini Knock Box
  • Breville Tamp mat
  • 2x microfibre cleaning cloths
  • P&R Single Origin Coffee Beans (1x 250g)
  • 2x Bodum Dual Wall Cappuccino Glasses

When will I receive my gift?

We will endeavor to arrange the first delivery within 28 business days of your claim being validated, and each subsequent delivery within 28 days of the previous delivery.

Q. What if I'm not home to accept delivery?

Per your instruction, the parcel will be delivered "authority to leave" or sent to the post office to be collected at your convenience.

Q. What if I change my address?

Change of delivery address requires 30 calendar days' notice. Please contact Breville Promotions Team on: 1300 781 267 between 9.00am and 5.00pm Monday to Friday. You may also email us at: breville@campaign.net.au

Q. What if my gift is damaged or broken?

Please contact Breville at breville@campaign.net.au

How many times can I claim a Gift with Purchase?

One (1) claim per household permitted in accordance with the Terms and Conditions.