FAQs

What products do I need to purchase to be eligible for the promotion?

Purchase a participating Breville product from a participating retail store within the Promotional Period between 1 April 2019 and 2 June 2019.

These Participating Products are the following Breville models:

  • BES990BSS/BTR - the Oracle Touch
  • BES980BSS/BKS - the Oracle
  • BEP920BSS/BKS/CRN - the Dynamic Duo
  • BES880BSS - the Barista Touch
  • BES878BSS/BTR - the Barista Pro
  • BES870BSS/BKS/CRN - the Barista Express

How long is the Offer Period?

You must purchase your Breville product between 1 April 2019 and 2 June 2019. All claims must be fully completed and submitted online by 30 June 2019. No claims will be processed after this date.

How do I enter this promotion?

Complete the online claim form here

How do I contact you about this promotion?

You can phone the Breville Promotions Team on: 1300 781 267 between 9.00am and 5.00pm Monday to Friday. You may also email us at: breville@campaign.net.au

What are the terms and conditions of this promotion?

You can access the full terms and conditions here.

I don't have internet or email, is there another way for me to enter in this promotion?

Unfortunately not. You will need to find a family member or friend who has internet access who can help you complete an online claim.

Why don't I get an email back straight away after registering?

Sometimes there are short delays in email transmission. If you have not received a confirmation email within an hour, you may have entered an incorrect email address. It is also possible that your email service provider is blocking this mail as Spam or Junk mail. Please check your Spam and Junk Mail folders. If you still have not received a confirmation email you can contact us via email at: breville@campaign.net.au for assistance.

What is the gift with purchase?

Each claimant whose claim is validated will receive one of the following gifts, depending on the product purchased.

  1. Purchases of the Oracle® Touch in Stainless Steel or Black Truffle (BES990) or the Oracle® in Stainless Steel or Black Sesame (BES980) will receive 3 months of fresh beans & a set of HuskeeCups with Lids.
    4 x 250g. bags of coffee beans per month over 3 months: $171.00
    2 x 8 oz. HuskeeCup: $36.00
    2 x Huskee Lids: $12.00
  2. Purchases of the Dynamic Duo™ in Stainless Steel, Black Sesame or Cranberry (BEP920), or the Barista Touch® in Stainless Steel (BES880), or the Barista Pro™ in Stainless Steel or Black Truffle (BES878) or the Barista Express® in Brushed Stainless Steel, Black Sesame or Cranberry (BES870) will receive 2 months of fresh beans up to $114 in value.
    4 x 250g. bags of coffee beans per month over 2 months: $114

When will I receive my gift?

We will endeavor to arrange the first delivery within 28 business days of your claim being validated, and each subsequent delivery within 28 days of the previous delivery.

Q. What if I'm not home to accept delivery?

Per your instruction, the parcel will be delivered "authority to leave" or sent to the post office to be collected at your convenience.

Q. What if I change my address?

Change of delivery address requires 30 calendar days' notice by contacting Pablo & Rusty's at contact@pabloandrustys.com.au

Q. What if my gift is damaged or broken?

Please contact Pablo & Rusty's at contact@pabloandrustys.com.au

How many times can I claim a Gift with Purchase?

One (1) claim per household are permitted in accordance with the Terms and Conditions.